Shipping policy

Overview

Berkshire Love is dedicated to connecting our community with local artisans. To ensure the freshness and quality of our small-batch goods, we currently operate as a local-first business. We do not offer nationwide shipping at this time.

1. Local Pickup (Free)

Skip the wait and pick up your order directly from our shop!

Location: [Insert Your Shop Address, e.g., 123 Main St, Great Barrington, MA]

Pickup Hours: [Insert Hours, e.g., Mon-Sat, 10am - 5pm]

Processing Time: Orders are typically ready within 24 hours. You will receive an email notification as soon as your order is ready for pickup.

What to Bring: Please bring your order confirmation email (digital or printed) and a valid photo ID.

2. Local Delivery (Optional - Remove if not offering)

We offer local delivery to select zip codes in the Berkshires.

Service Area: [List towns, e.g., Lenox, Stockbridge, Great Barrington]

Delivery Fee: [e.g., $10 flat rate or Free on orders over $100]

Delivery Schedule: Deliveries are made on [e.g., Tuesdays and Fridays]. Orders must be placed by [Time] the day prior.

Note: If you are not home, we will leave the package in a safe location. Perishable items (cheese, flowers) must be received in person.

3. Nationwide Shipping

At this time, we do not offer shipping outside of our local area. We focus on keeping our footprint small and our community connection strong. If you have a special request for a bulk order or corporate gift, please contact us at hello@berkshirelove.com to discuss potential arrangements.

4. Order Issues

If there is an issue with your order (damaged item, missing product), please contact us within 48 hours of pickup so we can make it right.